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RETURN POLICY

Returns have to be approved by Aussie Blue Souvenirs no later than 7 days of receipt of your shipment.  Once this is done you will receive a return authorisation number and then you may send your return (in new condition with original packaging and accessories)  to Aussie Blue Souvenirs for replacement or a full product refund (we will refund the shipping cost if the return is a result of our error).  Returns that are in unsellable condition, or are missing parts will be charged a restocking fee at our discretion. We cannot accept items returned after 30 days.


REFUNDS

We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. If your return is not due to our error, we will deduct the shipping costs from your refund.
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